/* ============================================================
   XPODA SUPPORT v6.0 — Next-Gen Design System
   Inspired by Linear, Intercom, Notion, Zendesk Guide
   ============================================================ */

/* ─── FONTS ─── */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');

/* ─── CSS VARIABLES (LIGHT THEME) ─── */
:root {
  /* Brand */
  --color-primary: #6366f1;
  --color-primary-hover: #4f46e5;
  --color-primary-light: #eef2ff;
  --color-primary-ghost: rgba(99,102,241,0.08);
  --color-primary-rgb: 99,102,241;

  /* Semantic */
  --color-success: #10b981;
  --color-success-light: #ecfdf5;
  --color-warning: #f59e0b;
  --color-warning-light: #fffbeb;
  --color-danger: #ef4444;
  --color-danger-light: #fef2f2;
  --color-info: #3b82f6;
  --color-info-light: #eff6ff;

  /* Surfaces */
  --color-bg: #fafbfc;
  --color-bg-elevated: #ffffff;
  --color-bg-sunken: #f1f5f9;
  --color-bg-hover: #f8fafc;

  /* Text */
  --color-text: #0f172a;
  --color-text-secondary: #64748b;
  --color-text-tertiary: #94a3b8;
  --color-text-inverse: #ffffff;

  /* Borders */
  --color-border: #e2e8f0;
  --color-border-subtle: #f1f5f9;
  --color-border-strong: #cbd5e1;

  /* Shadows */
  --shadow-xs: 0 1px 2px rgba(0,0,0,0.04);
  --shadow-sm: 0 1px 3px rgba(0,0,0,0.06), 0 1px 2px rgba(0,0,0,0.04);
  --shadow-md: 0 4px 6px -1px rgba(0,0,0,0.07), 0 2px 4px -2px rgba(0,0,0,0.05);
  --shadow-lg: 0 10px 15px -3px rgba(0,0,0,0.08), 0 4px 6px -4px rgba(0,0,0,0.04);
  --shadow-xl: 0 20px 25px -5px rgba(0,0,0,0.08), 0 8px 10px -6px rgba(0,0,0,0.04);
  --shadow-glow: 0 0 0 3px rgba(var(--color-primary-rgb),0.15);

  /* Layout */
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
  --radius-xl: 20px;
  --radius-full: 9999px;
  --topbar-height: 60px;
  --content-max: 1680px;
  --content-default-max: 1320px;
  --content-form-max: 1040px;
  --content-wide-max: 1520px;

  /* Transitions */
  --ease-out: cubic-bezier(0.16,1,0.3,1);
  --ease-spring: cubic-bezier(0.34,1.56,0.64,1);
  --duration-fast: 120ms;
  --duration-normal: 200ms;
  --duration-slow: 350ms;
}

/* ─── DARK THEME ─── */
[data-theme="dark"] {
  --color-primary: #818cf8;
  --color-primary-hover: #6366f1;
  --color-primary-light: rgba(99,102,241,0.15);
  --color-primary-ghost: rgba(129,140,248,0.1);

  --color-success: #34d399;
  --color-success-light: rgba(16,185,129,0.12);
  --color-warning: #fbbf24;
  --color-warning-light: rgba(245,158,11,0.12);
  --color-danger: #f87171;
  --color-danger-light: rgba(239,68,68,0.12);
  --color-info: #60a5fa;
  --color-info-light: rgba(59,130,246,0.12);

  --color-bg: #0c0f1a;
  --color-bg-elevated: #141829;
  --color-bg-sunken: #0a0d16;
  --color-bg-hover: #1a1f35;

  --color-text: #e2e8f0;
  --color-text-secondary: #94a3b8;
  --color-text-tertiary: #64748b;
  --color-text-inverse: #0f172a;

  --color-border: #1e293b;
  --color-border-subtle: #1a1f35;
  --color-border-strong: #334155;

  --shadow-xs: 0 1px 2px rgba(0,0,0,0.2);
  --shadow-sm: 0 1px 3px rgba(0,0,0,0.3);
  --shadow-md: 0 4px 6px rgba(0,0,0,0.3);
  --shadow-lg: 0 10px 15px rgba(0,0,0,0.35);
  --shadow-xl: 0 20px 25px rgba(0,0,0,0.4);
}

/* ─── RESET & BASE ─── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  font-size: clamp(14px, 0.85vw, 15px);
  line-height: 1.6;
  color: var(--color-text);
  background: var(--color-bg);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  scroll-behavior: smooth;
}

body { min-height: 100vh; }

a { color: var(--color-primary); text-decoration: none; transition: color var(--duration-fast); }
a:hover { color: var(--color-primary-hover); }

img { max-width: 100%; height: auto; }

::selection {
  background: rgba(var(--color-primary-rgb), 0.2);
  color: var(--color-text);
}

/* ─── SCROLLBAR ─── */
::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--color-border-strong); border-radius: var(--radius-full); }
::-webkit-scrollbar-thumb:hover { background: var(--color-text-tertiary); }

/* ─── APP SHELL ─── */
.xp-app { display: flex; flex-direction: column; min-height: 100vh; }

/* ─── TOPBAR ─── */
.xp-topbar {
  position: sticky; top: 0; z-index: 100;
  height: var(--topbar-height);
  background: rgba(255,255,255,0.85);
  backdrop-filter: blur(16px) saturate(180%);
  -webkit-backdrop-filter: blur(16px) saturate(180%);
  border-bottom: 1px solid var(--color-border);
  transition: background var(--duration-normal);
}
[data-theme="dark"] .xp-topbar {
  background: rgba(12,15,26,0.88);
}
.xp-topbar-inner {
  width: min(100%, var(--content-max));
  max-width: none;
  margin: 0 auto;
  height: 100%;
  display: flex;
  align-items: center;
  padding: 0 clamp(12px, 2vw, 24px);
  gap: 16px;
}

/* Logo */
.xp-logo {
  display: flex; align-items: center; gap: 10px;
  text-decoration: none; flex-shrink: 0;
}
.xp-logo img { height: 28px; width: auto; }
.xp-logo-mark {
  height: 42px !important;
  width: auto;
  filter: brightness(0) saturate(100%) invert(18%) sepia(23%) saturate(1188%) hue-rotate(248deg) brightness(90%) contrast(92%);
}
.xp-logo-wordmark {
  height: 32px !important;
  width: auto;
  filter: brightness(0) saturate(100%) invert(18%) sepia(23%) saturate(1188%) hue-rotate(248deg) brightness(90%) contrast(92%);
}

/* Nav */
.xp-nav {
  display: flex; align-items: center; gap: 2px;
  margin-left: 16px; flex: 1;
}
.xp-nav a {
  display: flex; align-items: center; gap: 5px;
  padding: 7px 12px;
  border-radius: var(--radius-md);
  font-size: 13.5px;
  font-weight: 500;
  color: var(--color-text-secondary);
  transition: all var(--duration-fast);
  white-space: nowrap;
}
.xp-nav a i { font-size: 18px; }
.xp-nav a:hover {
  color: var(--color-text);
  background: var(--color-bg-hover);
}

/* Topbar Actions */
.xp-topbar-actions {
  display: flex; align-items: center; gap: 10px;
  margin-left: auto;
}
.xp-lang-switch {
  display: inline-flex;
  align-items: center;
  gap: 2px;
  padding: 3px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-elevated);
}
.xp-lang-link {
  min-width: 34px;
  padding: 4px 8px;
  border-radius: var(--radius-sm);
  text-align: center;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.03em;
  color: var(--color-text-secondary);
}
.xp-lang-link:hover {
  color: var(--color-text);
  background: var(--color-bg-hover);
}
.xp-lang-link.active {
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.xp-theme-toggle {
  width: 36px; height: 36px;
  border: none; border-radius: var(--radius-md);
  background: transparent;
  color: var(--color-text-secondary);
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: all var(--duration-fast);
}
.xp-theme-toggle:hover {
  background: var(--color-bg-hover);
  color: var(--color-text);
}
.xp-user-menu {
  display: flex; align-items: center; gap: 8px;
}
.xp-avatar {
  width: 32px; height: 32px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--color-primary), var(--color-primary-hover));
  color: white;
  display: flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 700;
}
.xp-user-name {
  font-size: 13px; font-weight: 500;
  color: var(--color-text);
}
.xp-signout {
  font-size: 12px; font-weight: 500;
  color: var(--color-text-tertiary) !important;
  padding: 4px 8px;
  border-radius: var(--radius-sm);
}
.xp-signout:hover { color: var(--color-danger) !important; background: var(--color-danger-light); }

.xp-login-btn {
  display: flex; align-items: center; gap: 5px;
  padding: 7px 16px;
  border-radius: var(--radius-md);
  font-size: 13px; font-weight: 600;
  background: var(--color-primary);
  color: white !important;
  transition: all var(--duration-fast);
}
.xp-login-btn:hover { background: var(--color-primary-hover); transform: translateY(-1px); box-shadow: var(--shadow-md); }
.xp-login-btn i { font-size: 16px; }

/* ─── MAIN CONTENT ─── */
.xp-main {
  flex: 1;
  width: min(100%, var(--content-max));
  max-width: none;
  margin: 0 auto;
  padding: clamp(22px, 2.2vw, 32px) clamp(12px, 2vw, 24px) 64px;
}

/* ─── PAGE SHELL ─── */
.page-shell { max-width: 100%; }
.page-shell:not(.is-default):not(.is-form):not(.is-wide):not(.is-fluid) {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}
.page-shell.is-default {
  width: min(100%, var(--content-default-max));
  margin: 0 auto;
}
.page-shell.is-form {
  width: min(100%, var(--content-form-max));
  margin: 0 auto;
}
.page-shell.is-wide {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}
.page-shell.is-fluid {
  width: 100%;
  max-width: none;
}
.page-title {
  font-size: 1.65rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--color-text);
}
.page-subtitle {
  font-size: 0.9rem;
  color: var(--color-text-secondary);
  margin-top: 2px;
}

/* ============================================================
   LANDING PAGE
   ============================================================ */
.landing-page {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
  text-align: center;
}

.landing-hero {
  padding: 56px 24px 48px;
  position: relative;
}
.landing-hero::before {
  content: '';
  position: absolute; inset: 0;
  background: radial-gradient(ellipse at 50% 0%, rgba(var(--color-primary-rgb),0.08) 0%, transparent 70%);
  pointer-events: none;
}
.landing-hero h1 {
  font-size: 2.8rem;
  font-weight: 800;
  letter-spacing: -0.03em;
  line-height: 1.15;
  color: var(--color-text);
  margin-bottom: 12px;
}
.landing-hero h1 span {
  background: linear-gradient(135deg, var(--color-primary) 0%, #a78bfa 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}
.landing-subtitle {
  font-size: 1.1rem;
  color: var(--color-text-secondary);
  max-width: 520px;
  margin: 0 auto 28px;
  line-height: 1.5;
}
.landing-search-form { max-width: 580px; margin: 0 auto; }
.landing-search-box {
  display: flex; align-items: center;
  background: var(--color-bg-elevated);
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 4px 6px 4px 16px;
  transition: all var(--duration-normal) var(--ease-out);
  box-shadow: var(--shadow-sm);
}
.landing-search-box:focus-within {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.landing-search-box i {
  color: var(--color-text-tertiary);
  font-size: 22px;
  margin-right: 8px;
}
.landing-search-box input {
  flex: 1;
  border: none; outline: none;
  background: transparent;
  font-size: 15px; font-family: inherit;
  color: var(--color-text);
  padding: 10px 8px;
}
.landing-search-box input::placeholder { color: var(--color-text-tertiary); }
.landing-search-btn {
  padding: 9px 22px;
  border-radius: var(--radius-md);
  border: none;
  background: var(--color-primary);
  color: white;
  font-size: 14px; font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all var(--duration-fast);
}
.landing-search-btn:hover { background: var(--color-primary-hover); }
.landing-search-btn.is-submitting {
  opacity: 0.85;
  cursor: wait;
  pointer-events: none;
}

.landing-info-bubble {
  margin: 12px auto 0;
  max-width: 580px;
  text-align: left;
  border: 1px solid var(--color-border);
  background: var(--color-bg-elevated);
  border-radius: var(--radius-md);
  padding: 12px 14px;
  box-shadow: var(--shadow-sm);
}
.landing-info-bubble .head {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 6px;
}
.landing-info-bubble .head i { font-size: 18px; }
.landing-info-bubble .head strong { font-size: 13px; }
.landing-info-bubble p {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: 12.5px;
  line-height: 1.5;
}
.landing-info-bubble ul {
  margin: 8px 0 0;
  padding-left: 18px;
  color: var(--color-text-secondary);
  font-size: 12.5px;
}
.landing-info-bubble.is-pending {
  border-color: rgba(var(--color-primary-rgb), 0.35);
  background: rgba(var(--color-primary-rgb), 0.08);
}
.landing-info-bubble.is-pending .head { color: var(--color-primary); }
.landing-info-bubble.is-action {
  border-color: rgba(245, 158, 11, 0.38);
  background: var(--color-warning-light);
}
.landing-info-bubble.is-action .head { color: var(--color-warning); }
.landing-info-bubble.is-error {
  border-color: rgba(239, 68, 68, 0.38);
  background: var(--color-danger-light);
}
.landing-info-bubble.is-error .head { color: var(--color-danger); }
.landing-info-ticket {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 10px;
  padding: 7px 12px;
  border-radius: var(--radius-sm);
  background: var(--color-primary);
  color: #fff;
  text-decoration: none;
  font-size: 12px;
  font-weight: 700;
}
.landing-info-ticket:hover {
  background: var(--color-primary-hover);
  color: #fff;
}

/* ─── XpSearch: Unified inline search bubble ──────────────────────────────── */
/* ID-specific centering for landing hero bubble */
#landingInfoBubble { max-width: 580px; margin: 12px auto 0; }

.xp-search-bubble {
  text-align: left;
  border: 1px solid var(--color-border);
  background: var(--color-bg-elevated);
  border-radius: var(--radius-md);
  padding: 12px 14px;
  box-shadow: var(--shadow-sm);
  transition: border-color 0.2s, background 0.2s;
  animation: xsb-fade-in 0.18s ease;
}
@keyframes xsb-fade-in { from { opacity: 0; transform: translateY(-4px); } to { opacity: 1; transform: none; } }

.xsb-head {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 6px;
}
.xsb-head i { font-size: 18px; }
.xsb-head strong { font-size: 13px; }

.xsb-stage {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: 12.5px;
  line-height: 1.5;
}
.xsb-steps {
  margin: 8px 0 0;
  padding: 0;
  list-style: none;
}
.xsb-step {
  font-size: 12px;
  color: var(--color-text-secondary);
  padding: 1px 0;
  display: flex;
  align-items: center;
  gap: 5px;
}
.xsb-step.ok::before  { content: '✓'; color: #22c55e; font-weight: 700; font-size: 11px; }
.xsb-step.error::before { content: '✗'; color: var(--color-danger); font-weight: 700; font-size: 11px; }

.xsb-ticket-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 10px;
  padding: 7px 12px;
  border-radius: var(--radius-sm);
  background: var(--color-primary);
  color: #fff;
  text-decoration: none;
  font-size: 12px;
  font-weight: 700;
}
.xsb-ticket-btn:hover { background: var(--color-primary-hover); color: #fff; }
.xsb-ticket-btn .material-icons { font-size: 15px; }

/* Spinner */
.xsb-spinner {
  display: inline-block;
  width: 15px;
  height: 15px;
  border: 2px solid rgba(var(--color-primary-rgb, 37,99,235), 0.22);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: xsb-spin 0.75s linear infinite;
  flex-shrink: 0;
}
@keyframes xsb-spin { to { transform: rotate(360deg); } }

/* State variants */
.xp-search-bubble.is-pending {
  border-color: rgba(var(--color-primary-rgb), 0.35);
  background: rgba(var(--color-primary-rgb), 0.08);
}
.xp-search-bubble.is-pending .xsb-head { color: var(--color-primary); }
.xp-search-bubble.is-found {
  border-color: rgba(34, 197, 94, 0.38);
  background: rgba(34, 197, 94, 0.07);
}
.xp-search-bubble.is-found .xsb-head { color: #16a34a; }
.xp-search-bubble.is-action {
  border-color: rgba(245, 158, 11, 0.38);
  background: var(--color-warning-light);
}
.xp-search-bubble.is-action .xsb-head { color: var(--color-warning); }
.xp-search-bubble.is-error {
  border-color: rgba(239, 68, 68, 0.38);
  background: var(--color-danger-light);
}
.xp-search-bubble.is-error .xsb-head { color: var(--color-danger); }

/* Context: inside search header row (SearchResults page top bar) */
.search-header .xp-search-bubble { margin-top: 8px; width: 100%; }
/* Context: inside AI composer shell */
.ai-chat-composer-shell .xp-search-bubble { margin-top: 8px; }

/* Chat widget typing bubble */
.chat-msg.xp-search-bubble { margin: 4px 8px !important; border-radius: var(--radius-md) !important; }

.search-bridge-page {
  min-height: calc(100vh - 140px);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 28px 16px;
}

.search-bridge-card {
  width: min(760px, 100%);
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  padding: 24px;
}

.search-bridge-card h1 {
  margin: 0 0 10px;
  font-size: 1.25rem;
  font-weight: 800;
  color: var(--color-text);
}

.search-bridge-query {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: 13px;
}

.search-bridge-stage {
  margin: 12px 0 0;
  color: var(--color-text);
  font-size: 14px;
}

.search-bridge-steps {
  margin: 14px 0 0;
  padding: 0;
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.search-bridge-step {
  padding: 8px 10px;
  border-radius: var(--radius-sm);
  font-size: 12.5px;
  border: 1px solid var(--color-border-subtle);
  background: var(--color-bg-sunken);
  color: var(--color-text-secondary);
}

.search-bridge-step.ok {
  color: var(--color-primary);
  border-color: rgba(var(--color-primary-rgb), 0.32);
  background: rgba(var(--color-primary-rgb), 0.08);
}

.search-bridge-step.error {
  color: var(--color-danger);
  border-color: var(--color-danger);
  background: var(--color-danger-light);
}

.search-bridge-actions {
  margin-top: 14px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.search-bridge-spinner {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  border: 3px solid rgba(var(--color-primary-rgb), 0.18);
  border-top-color: var(--color-primary);
  animation: spin 0.9s linear infinite;
  margin-bottom: 14px;
}

/* Landing Cards */
.landing-cards-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  max-width: 1040px;
  margin: 0 auto 48px;
}
.landing-card {
  display: flex; flex-direction: column;
  align-items: center;
  padding: 28px 20px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  text-decoration: none;
  transition: all var(--duration-normal) var(--ease-out);
}
.landing-card:hover {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md);
  transform: translateY(-3px);
}
.landing-card-icon {
  width: 52px; height: 52px;
  border-radius: var(--radius-md);
  background: var(--color-primary-light);
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 14px;
}
.landing-card-icon i {
  font-size: 24px;
  color: var(--color-primary);
}
.landing-card h3 {
  font-size: 15px; font-weight: 700;
  color: var(--color-text);
  margin-bottom: 4px;
}
.landing-card p {
  font-size: 13px;
  color: var(--color-text-secondary);
}

/* Landing Sections */
.landing-sections-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  text-align: left;
  max-width: 100%;
  margin: 0 auto;
}
.landing-section {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 24px;
}
.landing-section h2 {
  font-size: 1rem; font-weight: 700;
  display: flex; align-items: center; gap: 6px;
  margin-bottom: 16px;
  color: var(--color-text);
}
.landing-section h2 i { font-size: 20px; color: var(--color-primary); }
.landing-list {
  list-style: none;
}
.landing-list li {
  display: flex; align-items: center; justify-content: space-between;
  padding: 8px 0;
  border-bottom: 1px solid var(--color-border-subtle);
}
.landing-list li:last-child { border-bottom: none; }
.landing-list li a {
  font-size: 14px; font-weight: 500;
  color: var(--color-text);
}
.landing-list li a:hover { color: var(--color-primary); }
.landing-meta {
  font-size: 12px; color: var(--color-text-tertiary);
  flex-shrink: 0; margin-left: 8px;
}
.landing-more-link {
  display: inline-block;
  margin-top: 14px;
  font-size: 13px; font-weight: 600;
  color: var(--color-primary);
}

/* Community section on landing */
.landing-section--community { border-left: 3px solid var(--color-primary); }
.landing-list--community li { display: block; padding: 10px 0; }
.community-post-title {
  display: block;
  font-size: 14px; font-weight: 600;
  color: var(--color-text);
  margin-bottom: 4px;
  line-height: 1.4;
}
.community-post-title:hover { color: var(--color-primary); }
.community-post-meta {
  display: flex; align-items: center; gap: 12px;
  font-size: 12px; color: var(--color-text-tertiary);
}
.community-post-meta .landing-meta { margin-left: 0; }

/* ============================================================
   LOGIN PAGE
   ============================================================ */
.login-shell {
  min-height: 100vh;
  display: flex; align-items: center; justify-content: center;
  background: var(--color-bg);
  padding: 24px;
}
.login-container {
  display: grid;
  grid-template-columns: 1fr 1fr;
  max-width: 880px; width: 100%;
  background: var(--color-bg-elevated);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  overflow: hidden;
  border: 1px solid var(--color-border);
}
.login-story {
  background: linear-gradient(135deg, #4f46e5 0%, #7c3aed 50%, #a78bfa 100%);
  color: white;
  padding: 48px 36px;
  display: flex; flex-direction: column; justify-content: center;
}
.login-story h1 {
  font-size: 1.9rem; font-weight: 800;
  letter-spacing: -0.02em;
  line-height: 1.2;
  margin-bottom: 12px;
}
.login-story h1 span { opacity: 0.9; }
.login-story p {
  font-size: 15px; opacity: 0.85;
  line-height: 1.6;
  margin-bottom: 24px;
}
.story-badges { display: flex; gap: 8px; flex-wrap: wrap; }
.story-badges span {
  padding: 5px 12px;
  background: rgba(255,255,255,0.15);
  border-radius: var(--radius-full);
  font-size: 12px; font-weight: 600;
  backdrop-filter: blur(8px);
}
.login-panel {
  padding: 40px 36px;
  display: flex; flex-direction: column; justify-content: center;
}
.login-logo {
  text-align: center; margin-bottom: 28px;
}
.login-logo img { height: 32px; margin-bottom: 12px; }
.login-logo h2 {
  font-size: 1.25rem; font-weight: 700;
  color: var(--color-text);
}

/* Forms */
.form-group { margin-bottom: 16px; }
.form-group label {
  display: block;
  font-size: 13px; font-weight: 600;
  color: var(--color-text-secondary);
  margin-bottom: 6px;
}
.form-control {
  width: 100%;
  padding: 10px 14px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  font-size: 14px; font-family: inherit;
  color: var(--color-text);
  background: var(--color-bg);
  transition: all var(--duration-fast);
  outline: none;
}
.form-control:focus {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.form-control::placeholder { color: var(--color-text-tertiary); }
select.form-control { cursor: pointer; }

.toggle-password {
  position: absolute; right: 12px; top: 36px;
  cursor: pointer; color: var(--color-text-tertiary);
  user-select: none;
}
.toggle-password:hover { color: var(--color-text-secondary); }

.form-check {
  display: flex; align-items: center; gap: 6px;
  margin-bottom: 18px;
}
.form-check-input { accent-color: var(--color-primary); }

.btn-login {
  width: 100%;
  padding: 12px;
  border: none;
  border-radius: var(--radius-md);
  background: var(--color-primary);
  color: white;
  font-size: 14px; font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: all var(--duration-fast);
}
.btn-login:hover {
  background: var(--color-primary-hover);
  box-shadow: var(--shadow-md);
  transform: translateY(-1px);
}

.validation-summary-errors {
  padding: 10px 14px;
  margin-bottom: 16px;
  background: var(--color-danger-light);
  border: 1px solid var(--color-danger);
  border-radius: var(--radius-md);
  color: var(--color-danger);
  font-size: 13px;
}

/* ============================================================
   CARDS & PANELS
   ============================================================ */
.card {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  overflow: hidden;
}
.card-header {
  padding: 14px 18px;
  border-bottom: 1px solid var(--color-border-subtle);
}
.card-title {
  font-size: 14px; font-weight: 700;
  color: var(--color-text);
}
.card-body { padding: 18px; }
.card-chart { min-height: 260px; }

/* ============================================================
   BUTTONS
   ============================================================ */
.btn {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 9px 18px;
  border-radius: var(--radius-md);
  font-size: 13.5px; font-weight: 600;
  font-family: inherit;
  border: 1.5px solid transparent;
  cursor: pointer;
  transition: all var(--duration-fast);
  text-decoration: none;
  white-space: nowrap;
  line-height: 1.4;
}
.btn i { font-size: 17px; }

.btn-primary {
  background: var(--color-primary);
  color: white;
  border-color: var(--color-primary);
}
.btn-primary:hover {
  background: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
  color: white;
  box-shadow: var(--shadow-md);
  transform: translateY(-1px);
}

.btn-outline {
  background: transparent;
  color: var(--color-text-secondary);
  border-color: var(--color-border);
}
.btn-outline:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}

.btn-ghost {
  background: transparent;
  color: var(--color-primary);
  border-color: transparent;
  padding: 6px 12px;
}
.btn-ghost:hover { background: var(--color-primary-ghost); }

.btn-sm { padding: 5px 12px; font-size: 12.5px; }
.btn-sm i { font-size: 15px; }

/* Button Group / Filter */
.btn-group.filter {
  display: flex; gap: 4px; flex-wrap: wrap;
  margin-bottom: 20px;
  padding: 4px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-subtle);
}
.btn-group.filter .btn {
  padding: 7px 14px;
  border-radius: var(--radius-sm);
  font-size: 13px; font-weight: 500;
  color: var(--color-text-secondary);
  border: none;
  background: transparent;
}
.btn-group.filter .btn.active,
.btn-group.filter .btn:hover {
  background: var(--color-bg-elevated);
  color: var(--color-text);
  box-shadow: var(--shadow-xs);
}

/* ============================================================
   TABLES
   ============================================================ */
.neo-table-shell { overflow-x: auto; }
.table, table.dataTable {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  font-size: 14px;
}
.table thead th, table.dataTable thead th {
  padding: 10px 14px;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--color-text-tertiary);
  border-bottom: 1px solid var(--color-border);
  background: var(--color-bg-sunken);
  text-align: left;
}
.table tbody td, table.dataTable tbody td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--color-border-subtle);
  color: var(--color-text);
  vertical-align: middle;
}
.table tbody tr:hover, table.dataTable tbody tr:hover {
  background: var(--color-bg-hover);
}

/* DataTables overrides */
.dataTables_wrapper { font-family: 'Inter', sans-serif; }
.dataTables_wrapper .dataTables_length,
.dataTables_wrapper .dataTables_filter,
.dataTables_wrapper .dataTables_info,
.dataTables_wrapper .dataTables_paginate {
  font-size: 13px;
  color: var(--color-text-secondary);
  padding: 10px 0;
}
.dataTables_wrapper .dataTables_filter input {
  padding: 6px 12px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  outline: none;
  font-family: inherit;
  font-size: 13px;
}
.dataTables_wrapper .dataTables_filter input:focus {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.dataTables_wrapper .dataTables_paginate .paginate_button {
  padding: 4px 10px;
  margin: 0 2px;
  border-radius: var(--radius-sm) !important;
  border: 1px solid var(--color-border) !important;
  background: var(--color-bg-elevated) !important;
  color: var(--color-text-secondary) !important;
  font-size: 13px;
}
.dataTables_wrapper .dataTables_paginate .paginate_button.current {
  background: var(--color-primary) !important;
  color: white !important;
  border-color: var(--color-primary) !important;
}
.dataTables_wrapper .dataTables_paginate .paginate_button:hover {
  background: var(--color-primary-ghost) !important;
  color: var(--color-primary) !important;
  border-color: var(--color-primary) !important;
}
table.dataTable thead .sorting:after,
table.dataTable thead .sorting_asc:after,
table.dataTable thead .sorting_desc:after { opacity: 0.4; }

/* ============================================================
   BADGES
   ============================================================ */
.badge {
  display: inline-flex; align-items: center;
  padding: 3px 10px;
  border-radius: var(--radius-full);
  font-size: 11.5px; font-weight: 700;
  letter-spacing: 0.02em;
}
.badge-primary { background: var(--color-primary-light); color: var(--color-primary); }
.badge-success { background: var(--color-success-light); color: var(--color-success); }
.badge-warning { background: var(--color-warning-light); color: var(--color-warning); }
.badge-danger { background: var(--color-danger-light); color: var(--color-danger); }
.badge-info { background: var(--color-info-light); color: var(--color-info); }
.badge-secondary { background: var(--color-bg-sunken); color: var(--color-text-secondary); }

/* ============================================================
   TABS
   ============================================================ */
.nav-tabs {
  display: flex; gap: 2px;
  padding: 3px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border-subtle);
}
.nav-tabs-title {
  font-size: 1.1rem; font-weight: 700;
  color: var(--color-text);
}
.nav-link {
  display: flex; align-items: center; gap: 5px;
  padding: 7px 14px;
  border-radius: var(--radius-sm);
  font-size: 13px; font-weight: 500;
  color: var(--color-text-secondary);
  cursor: pointer;
  transition: all var(--duration-fast);
  border: none; background: transparent;
  text-decoration: none;
}
.nav-link:hover { color: var(--color-text); background: var(--color-bg-elevated); }
.nav-link.active {
  color: var(--color-text);
  background: var(--color-bg-elevated);
  box-shadow: var(--shadow-xs);
  font-weight: 600;
}
.nav-link i { font-size: 16px; }

/* ============================================================
   FAQ PAGES
   ============================================================ */
.faq-page, .faq-detail-page, .search-results-page {
  width: min(100%, var(--content-default-max));
  margin: 0 auto;
}

.faq-header, .kb-header, .search-header {
  display: flex; align-items: center; justify-content: space-between;
  flex-wrap: wrap; gap: 16px;
  margin-bottom: 28px;
}
.faq-header h1, .kb-header h1, .search-header h1 {
  font-size: 1.5rem; font-weight: 800;
  display: flex; align-items: center; gap: 8px;
  letter-spacing: -0.01em;
}
.faq-header h1 i, .kb-header h1 i { font-size: 28px; color: var(--color-primary); }

.faq-search-form, .kb-search-form, .search-inline-form {
  display: flex; align-items: center;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  overflow: hidden;
  background: var(--color-bg-elevated);
  transition: all var(--duration-fast);
}
.faq-search-form:focus-within, .kb-search-form:focus-within, .search-inline-form:focus-within {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.faq-search-form input, .kb-search-form input, .search-inline-form input {
  border: none; outline: none;
  padding: 8px 14px;
  font-size: 13.5px; font-family: inherit;
  color: var(--color-text);
  background: transparent;
  width: 200px;
}
.faq-search-form button, .kb-search-form button, .search-inline-form button {
  border: none;
  background: var(--color-primary);
  color: white;
  padding: 8px 14px;
  cursor: pointer;
  display: flex; align-items: center;
}
.search-inline-form button.is-submitting,
.faq-search-form button.is-submitting,
.kb-search-form button.is-submitting {
  cursor: wait;
  opacity: 0.88;
  pointer-events: none;
}
.search-inline-form button .material-icons,
.faq-search-form button .material-icons,
.kb-search-form button .material-icons,
.landing-search-btn .material-icons {
  transition: transform var(--duration-fast);
}
form.is-submitting button .material-icons {
  animation: search-spin 0.85s linear infinite;
}

@keyframes search-spin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

/* FAQ Categories */
.faq-categories, .kb-categories {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 16px;
}
.faq-cat-card, .kb-cat-card {
  display: flex; flex-direction: column;
  padding: 24px 20px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  text-decoration: none;
  transition: all var(--duration-normal) var(--ease-out);
}
.faq-cat-card:hover, .kb-cat-card:hover {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}
.faq-cat-icon, .kb-cat-icon {
  width: 44px; height: 44px;
  border-radius: var(--radius-md);
  background: var(--color-primary-light);
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 14px;
}
.faq-cat-icon i, .kb-cat-icon i { font-size: 22px; color: var(--color-primary); }
.faq-cat-card h3, .kb-cat-card h3 {
  font-size: 15px; font-weight: 700;
  color: var(--color-text);
  margin-bottom: 4px;
}
.faq-cat-card p, .kb-cat-card p {
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.4;
}

/* Breadcrumb */
.faq-breadcrumb, .kb-breadcrumb {
  display: flex; align-items: center; gap: 6px;
  font-size: 13px; font-weight: 500;
  color: var(--color-text-tertiary);
  margin-bottom: 20px;
}
.faq-breadcrumb a, .kb-breadcrumb a {
  color: var(--color-text-secondary);
  display: flex; align-items: center; gap: 4px;
}
.faq-breadcrumb a:hover, .kb-breadcrumb a:hover { color: var(--color-primary); }
.faq-breadcrumb i, .kb-breadcrumb i { font-size: 18px; }

/* FAQ Items */
.faq-items, .kb-articles {
  display: flex; flex-direction: column; gap: 8px;
}
.faq-item-card, .kb-article-card {
  display: block;
  padding: 16px 20px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  text-decoration: none;
  transition: all var(--duration-fast);
}
.faq-item-card:hover, .kb-article-card:hover {
  border-color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.faq-item-q, .kb-article-title {
  font-size: 14.5px; font-weight: 600;
  color: var(--color-text);
  margin-bottom: 6px;
}
.faq-item-meta, .kb-article-meta {
  display: flex; align-items: center; gap: 10px;
  font-size: 12px;
  color: var(--color-text-tertiary);
}
.faq-tag {
  padding: 2px 8px;
  background: var(--color-primary-ghost);
  color: var(--color-primary);
  border-radius: var(--radius-full);
  font-size: 11px; font-weight: 600;
}

/* FAQ Detail */
.faq-detail-card, .kb-article-content-card {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 32px;
}
.faq-detail-question {
  font-size: 1.5rem; font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--color-text);
  margin-bottom: 12px;
}
.faq-detail-tags { display: flex; gap: 6px; margin-bottom: 20px; flex-wrap: wrap; }
.faq-detail-answer {
  font-size: 15px; line-height: 1.75;
  color: var(--color-text);
}
.faq-detail-answer code {
  padding: 2px 6px;
  background: var(--color-bg-sunken);
  border-radius: 4px;
  font-size: 13px;
  font-family: 'SF Mono', 'Menlo', monospace;
}
.faq-detail-answer pre {
  padding: 16px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  overflow-x: auto;
  margin: 16px 0;
}
.faq-detail-footer {
  display: flex; align-items: center; justify-content: space-between;
  flex-wrap: wrap; gap: 12px;
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--color-border-subtle);
}
.faq-detail-meta {
  display: flex; gap: 16px;
  font-size: 12.5px;
  color: var(--color-text-tertiary);
}
.faq-detail-meta span { display: flex; align-items: center; gap: 4px; }
.faq-detail-meta i { font-size: 15px; }
.faq-vote-section { display: flex; align-items: center; gap: 8px; }
.faq-vote-btn {
  display: flex; align-items: center; gap: 4px;
  padding: 6px 12px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-elevated);
  color: var(--color-text-secondary);
  font-size: 12.5px; font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all var(--duration-fast);
}
.faq-vote-btn i { font-size: 15px; }
.faq-vote-btn:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}

/* FAQ / KB Empty */
.faq-empty, .kb-empty, .search-empty {
  text-align: center;
  padding: 60px 20px;
  color: var(--color-text-tertiary);
}
.faq-empty i, .kb-empty i, .search-empty i {
  font-size: 48px; margin-bottom: 12px;
  opacity: 0.4;
}
.faq-empty p, .kb-empty p, .search-empty p {
  font-size: 14px; margin-top: 4px;
}

/* ============================================================
   KB PAGES
   ============================================================ */
.kb-page {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}
.kb-cat-title { font-size: 1.4rem; font-weight: 800; margin-bottom: 4px; }
.kb-cat-desc { font-size: 14px; color: var(--color-text-secondary); margin-bottom: 24px; }
.kb-subcats { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 12px; }
.kb-subcat-tag {
  padding: 3px 10px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-full);
  font-size: 11.5px; font-weight: 600;
  color: var(--color-text-secondary);
}
.kb-article-page {
  width: min(100%, var(--content-default-max));
  margin: 0 auto;
}
.kb-article-title {
  font-size: 1.6rem; font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--color-text);
  margin-bottom: 20px;
}
.kb-article-content {
  font-size: 15px; line-height: 1.8;
  color: var(--color-text);
}
.kb-article-content h2 { font-size: 1.25rem; font-weight: 700; margin-top: 28px; margin-bottom: 12px; }
.kb-article-content h3 { font-size: 1.1rem; font-weight: 600; margin-top: 20px; margin-bottom: 8px; }
.kb-article-content p { margin-bottom: 12px; }
.kb-article-content code {
  padding: 2px 6px;
  background: var(--color-bg-sunken);
  border-radius: 4px;
  font-size: 13px;
}
.kb-article-content pre {
  padding: 16px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  overflow-x: auto;
  margin: 16px 0;
}
.kb-article-content img {
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border);
  margin: 12px 0;
}
.kb-article-content ul, .kb-article-content ol {
  padding-left: 20px; margin-bottom: 12px;
}
.kb-attachments {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--color-border-subtle);
}
.kb-attachments h3 {
  font-size: 14px; font-weight: 700;
  display: flex; align-items: center; gap: 6px;
  margin-bottom: 10px;
}
.kb-attach-list { display: flex; gap: 8px; flex-wrap: wrap; }
.kb-attach-item {
  display: flex; align-items: center; gap: 6px;
  padding: 8px 14px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  font-size: 13px; font-weight: 500;
  color: var(--color-text);
  text-decoration: none;
  transition: all var(--duration-fast);
}
.kb-attach-item:hover { background: var(--color-primary-ghost); color: var(--color-primary); }
.kb-attach-item i { font-size: 16px; }
.kb-article-footer {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--color-border-subtle);
}
.kb-article-meta {
  display: flex; gap: 16px;
  font-size: 12.5px;
  color: var(--color-text-tertiary);
}
.kb-article-meta span { display: flex; align-items: center; gap: 4px; }
.kb-article-meta i { font-size: 15px; }

/* ============================================================
   SEARCH RESULTS
   ============================================================ */
.search-summary {
  font-size: 14px; color: var(--color-text-secondary);
  margin-bottom: 24px;
}
.search-section { margin-bottom: 32px; }
.search-section h2 {
  font-size: 1.1rem; font-weight: 700;
  display: flex; align-items: center; gap: 6px;
  margin-bottom: 12px;
}
.search-section h2 i { font-size: 20px; color: var(--color-primary); }
.search-list { display: flex; flex-direction: column; gap: 8px; }
.search-item {
  display: block;
  padding: 14px 18px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  text-decoration: none;
  transition: all var(--duration-fast);
}
.search-item:hover {
  border-color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.search-item-title { font-size: 14.5px; font-weight: 600; color: var(--color-text); margin-bottom: 4px; }
.search-item-meta { display: flex; gap: 10px; font-size: 12px; color: var(--color-text-tertiary); }
.search-tag {
  padding: 2px 8px;
  background: var(--color-primary-ghost);
  color: var(--color-primary);
  border-radius: var(--radius-full);
  font-size: 10.5px; font-weight: 700;
  text-transform: uppercase;
}

/* AI Native Search Experience */
.ai-search-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(320px, 0.9fr);
  gap: 18px;
  align-items: start;
}
.ai-resolution-banner {
  margin-bottom: 12px;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border);
  background: var(--color-bg-elevated);
  padding: 10px 12px;
}
.ai-resolution-banner-head {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 4px;
}
.ai-resolution-banner p {
  margin: 0;
  font-size: 13px;
  color: var(--color-text-secondary);
}
.ai-resolution-banner.is-resolved {
  border-color: rgba(16, 185, 129, 0.4);
  background: var(--color-success-light);
}
.ai-resolution-banner.is-resolved .ai-resolution-banner-head {
  color: var(--color-success);
}
.ai-resolution-banner.is-review {
  border-color: rgba(245, 158, 11, 0.35);
  background: var(--color-warning-light);
}
.ai-resolution-banner.is-review .ai-resolution-banner-head {
  color: var(--color-warning);
}
.ai-resolution-banner.is-escalate {
  border-color: rgba(239, 68, 68, 0.35);
  background: var(--color-danger-light);
}
.ai-resolution-banner.is-escalate .ai-resolution-banner-head {
  color: var(--color-danger);
}
.ai-search-header {
  margin-bottom: 16px;
}
.ai-chat-shell,
.ai-side-card {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
}
.ai-chat-shell {
  padding: 14px;
  position: sticky;
  top: 16px;
}
.ai-chat-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 10px;
}
.ai-chat-head h2 {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.ai-chat-head-sub {
  margin: 4px 0 0;
  color: var(--color-text-secondary);
  font-size: 12px;
}
.ai-chat-notice {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 10px;
  border-radius: var(--radius-md);
  background: var(--color-bg-sunken);
  border: 1px solid var(--color-border-subtle);
  color: var(--color-text-secondary);
  font-size: 12.5px;
  margin-bottom: 8px;
}
.ai-chat-notice-warn {
  border-color: rgba(245, 158, 11, 0.45);
}
.ai-chat-notice i {
  font-size: 16px;
}
.ai-chat-messages {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 65vh;
  overflow: auto;
  padding-right: 4px;
  margin-top: 10px;
}
.ai-bubble-row {
  display: flex;
}
.ai-bubble-row.is-user {
  justify-content: flex-end;
}
.ai-bubble-row.is-assistant {
  justify-content: flex-start;
}
.ai-bubble {
  max-width: 88%;
  border-radius: 14px;
  padding: 10px 12px;
  border: 1px solid var(--color-border-subtle);
  background: var(--color-bg-sunken);
}
.ai-bubble-row.is-user .ai-bubble {
  background: linear-gradient(165deg, rgba(var(--color-primary-rgb), 0.96), var(--color-primary-hover));
  color: #fff;
  border-color: transparent;
}
.ai-bubble-role {
  font-size: 11px;
  font-weight: 700;
  opacity: 0.78;
  margin-bottom: 3px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.ai-bubble-content {
  line-height: 1.55;
  font-size: 13.5px;
}
/* Markdown-rendered children inside AI bubbles */
.ai-bubble-content p  { margin: 0 0 6px; }
.ai-bubble-content p:last-child { margin-bottom: 0; }
.ai-bubble-content br { display: block; margin: 4px 0; }
.ai-bubble-content h4,
.ai-bubble-content h5,
.ai-bubble-content h6 {
  margin: 8px 0 4px;
  font-size: 13px;
  font-weight: 700;
}
.ai-bubble-content strong { font-weight: 700; }
.ai-bubble-content em     { font-style: italic; }
.ai-bubble-content code {
  padding: 1px 5px;
  background: var(--color-border-subtle);
  border-radius: 3px;
  font-size: 12px;
  font-family: ui-monospace, 'SFMono-Regular', Consolas, monospace;
}
.ai-bubble-content a {
  color: var(--color-primary);
  text-decoration: underline;
}
.ai-bubble-content ul,
.ai-bubble-content ol {
  margin: 4px 0 6px;
  padding-left: 18px;
}
.ai-bubble-content li { margin-bottom: 2px; }
.ai-bubble-content hr {
  border: none;
  border-top: 1px solid var(--color-border-subtle);
  margin: 8px 0;
}
.ai-chat-empty {
  padding: 20px;
  border-radius: var(--radius-md);
  border: 1px dashed var(--color-border);
  color: var(--color-text-secondary);
  font-size: 13px;
  text-align: center;
}
.ai-chat-empty i {
  display: block;
  margin-bottom: 6px;
  color: var(--color-primary);
}
.ai-chat-feedback-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  justify-content: space-between;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid var(--color-border-subtle);
  font-size: 12.5px;
  color: var(--color-text-secondary);
}
.ai-chat-feedback-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.ai-chat-composer-shell {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--color-border-subtle);
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.ai-chat-composer-form {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  border: 1px solid rgba(var(--color-primary-rgb), 0.26);
  border-radius: 999px;
  padding: 7px 7px 7px 12px;
  background: linear-gradient(180deg, rgba(255,255,255,0.96), rgba(248,250,252,0.96));
  box-shadow: 0 8px 22px rgba(15, 23, 42, 0.08);
  transition: box-shadow var(--duration-fast), border-color var(--duration-fast), transform var(--duration-fast);
}
.ai-chat-composer-form:focus-within {
  border-color: rgba(var(--color-primary-rgb), 0.55);
  box-shadow: 0 10px 26px rgba(var(--color-primary-rgb), 0.18);
  transform: translateY(-1px);
}
.ai-chat-composer-icon {
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: rgba(var(--color-primary-rgb), 0.08);
  color: var(--color-primary);
  margin: 0;
}
.ai-chat-composer-icon i {
  color: var(--color-primary);
  font-size: 18px;
}
.ai-chat-composer-form input {
  flex: 1;
  border: none;
  outline: none;
  background: transparent;
  color: var(--color-text);
  font-size: 14px;
  min-width: 0;
}
.ai-chat-composer-form input::placeholder {
  color: var(--color-text-tertiary);
}
.ai-chat-send-btn {
  border: none;
  border-radius: 999px;
  min-height: 38px;
  padding: 0 14px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  background: linear-gradient(130deg, var(--color-primary), var(--color-primary-hover));
  color: #fff;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.01em;
  cursor: pointer;
  box-shadow: 0 7px 18px rgba(var(--color-primary-rgb), 0.36);
  transition: transform var(--duration-fast), box-shadow var(--duration-fast), filter var(--duration-fast);
}
.ai-chat-send-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 10px 22px rgba(var(--color-primary-rgb), 0.46);
  filter: saturate(1.05);
}
.ai-chat-send-btn:active {
  transform: translateY(0);
}
.ai-ticket-cta {
  width: fit-content;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border-radius: 999px;
  border-color: rgba(var(--color-primary-rgb), 0.22);
  background: rgba(var(--color-primary-rgb), 0.05);
  font-weight: 700;
  transition: border-color var(--duration-fast), transform var(--duration-fast), background var(--duration-fast);
}
.ai-ticket-cta:hover {
  transform: translateY(-1px);
  border-color: rgba(var(--color-primary-rgb), 0.5);
  background: rgba(var(--color-primary-rgb), 0.1);
}
.ai-ticket-cta.is-promoted {
  border-color: var(--color-danger);
  background: var(--color-danger-light);
  color: var(--color-danger);
}
.ai-side-shell {
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.ai-side-card {
  padding: 14px;
}
.ai-side-card h3 {
  margin: 0 0 10px;
  font-size: 0.96rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

@media (max-width: 1080px) {
  .ai-search-layout {
    grid-template-columns: 1fr;
  }
  .ai-chat-shell {
    position: static;
  }
  .ai-chat-composer-form {
    border-radius: var(--radius-lg);
  }
  .ai-chat-send-btn span {
    display: none;
  }
  .ai-chat-send-btn {
    width: 38px;
    min-width: 38px;
    padding: 0;
    border-radius: 50%;
  }
}

/* ============================================================
   TICKET DETAIL
   ============================================================ */
.ticket-title {
  font-size: 1.35rem; font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--color-text);
}
.ticket-date {
  font-size: 13px; color: var(--color-text-tertiary);
  margin-top: 4px;
}
.ticket-body {
  padding: 20px;
  margin-top: 16px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  font-size: 14.5px; line-height: 1.7;
  border: 1px solid var(--color-border-subtle);
}
.ticket-header {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 16px 18px;
}
.ticket-meta-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}
.ticket-summary-banner {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
  padding: 14px 16px;
  background: linear-gradient(180deg, var(--color-bg-elevated) 0%, var(--color-bg-sunken) 100%);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
}
.ticket-summary-banner::before {
  content: '';
  position: absolute;
  left: 1px;
  right: 1px;
  top: 0;
  height: 2px;
  border-radius: var(--radius-lg) var(--radius-lg) 0 0;
  background: linear-gradient(90deg, rgba(var(--color-primary-rgb), 0.42), rgba(var(--color-primary-rgb), 0.08));
}
.ticket-meta-banner {
  display: flex;
  align-items: stretch;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 0;
  min-width: 0;
  flex: 1;
}
.ticket-card-inline {
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border-subtle);
  border-radius: var(--radius-full);
  padding: 8px 12px;
  box-shadow: var(--shadow-xs);
}
.ticket-card-inline:first-child {
  border-color: rgba(var(--color-primary-rgb), 0.3);
  background: var(--color-primary-ghost);
}
.ticket-card-inline:first-child .ticket-value {
  color: var(--color-primary);
}
.ticket-card-inline .ticket-field,
.ticket-card-inline .ticket-value {
  display: inline;
  margin: 0;
}
.ticket-card-inline .ticket-field {
  margin-right: 0;
  font-size: 10.5px;
}
.ticket-admin-actions {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 12px;
}
.ticket-admin-actions-banner {
  display: grid;
  grid-template-columns: 1fr;
  align-items: start;
  margin: 0;
  padding: 0 0 0 12px;
  border: 0;
  border-left: 1px dashed var(--color-border);
  background: transparent;
  gap: 10px;
  justify-content: stretch;
  width: min(100%, 470px);
}
.ticket-admin-actions-banner form {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin: 0;
}
.ticket-admin-actions-banner .close-ticket-open-btn {
  margin-bottom: 2px;
}
.ticket-admin-actions-banner .ticket-quick-action .btn,
.ticket-admin-actions-banner .ticket-quick-link {
  white-space: nowrap;
}
.ticket-action-stack {
  display: grid;
  grid-template-columns: 42px repeat(2, minmax(0, 1fr));
  gap: 8px;
  width: 100%;
  align-items: stretch;
}
.ticket-action-stack > * {
  min-width: 0;
}
.ticket-admin-actions-banner .ticket-quick-action {
  display: flex;
  align-items: center;
  width: 100%;
}
.ticket-admin-actions-banner .ticket-quick-link {
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  width: 100%;
}
.ticket-admin-actions-banner .form-control {
  min-width: 0;
  height: 44px;
  padding-top: 10px;
  padding-bottom: 10px;
  font-size: 15px;
}
.ticket-admin-actions-banner .btn {
  height: 42px;
  border-radius: var(--radius-md);
  font-weight: 700;
  width: 100%;
  justify-content: center;
}
.ticket-delete-action {
  position: relative;
  width: 42px !important;
  min-width: 42px;
}
.ticket-delete-trigger {
  width: 42px !important;
  min-width: 42px;
  padding: 0 !important;
  justify-content: center;
}
.ticket-delete-trigger i {
  font-size: 18px;
  line-height: 1;
}
.ticket-delete-popover {
  position: absolute;
  top: calc(100% + 10px);
  right: 0;
  width: min(280px, 78vw);
  padding: 14px;
  border-radius: 14px;
  border: 1px solid rgba(185, 28, 28, 0.18);
  background: rgba(255, 250, 250, 0.98);
  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.18);
  z-index: 40;
}
.ticket-delete-popover::before {
  content: "";
  position: absolute;
  top: -7px;
  right: 14px;
  width: 14px;
  height: 14px;
  background: inherit;
  border-left: 1px solid rgba(185, 28, 28, 0.18);
  border-top: 1px solid rgba(185, 28, 28, 0.18);
  transform: rotate(45deg);
}
.ticket-delete-popover-title {
  margin: 0 0 6px;
  font-size: 14px;
  font-weight: 800;
  color: #7f1d1d;
}
.ticket-delete-popover-text {
  margin: 0;
  font-size: 12.5px;
  line-height: 1.45;
  color: var(--color-text-secondary);
}
.ticket-delete-popover-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  margin-top: 12px;
}
.ticket-delete-popover-actions .btn {
  width: auto;
  min-width: 88px;
}
/* ── Close Ticket button ─────────────────────────────── */
.close-ticket-open-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  width: 100%;
  height: 44px;
  font-weight: 700;
  font-size: 14px;
  border-radius: var(--radius-md);
}
/* ── Close Ticket modal ──────────────────────────────── */
.close-ticket-modal {
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, 0.55);
  z-index: 1600;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
}
.close-ticket-modal[hidden] {
  display: none;
}
.close-ticket-modal-dialog {
  width: min(520px, 96vw);
  background: var(--color-bg-elevated, #fff);
  border-radius: 18px;
  box-shadow: 0 24px 60px rgba(0, 0, 0, 0.25);
  display: flex;
  flex-direction: column;
  max-height: 90vh;
  overflow: hidden;
}
.close-ticket-modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  border-bottom: 1px solid var(--color-border, #e5e7eb);
  gap: 12px;
  flex-shrink: 0;
}
.close-ticket-modal-title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 15px;
  font-weight: 800;
  margin: 0;
  color: #7f1d1d;
}
.close-ticket-modal-title i {
  font-size: 20px;
}
.close-ticket-modal-dismiss {
  background: none;
  border: 0;
  padding: 4px;
  cursor: pointer;
  color: var(--color-text-secondary);
  display: flex;
  align-items: center;
  border-radius: 8px;
  flex-shrink: 0;
}
.close-ticket-modal-dismiss:hover {
  background: var(--color-bg-muted, #f1f5f9);
}
.close-ticket-modal-body {
  padding: 20px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 14px;
  flex: 1;
}
.close-ticket-modal-label {
  display: block;
  font-size: 12px;
  font-weight: 700;
  margin-bottom: 6px;
  color: var(--color-text-primary);
}
.close-ticket-modal-footer {
  padding: 14px 20px;
  border-top: 1px solid var(--color-border, #e5e7eb);
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  flex-shrink: 0;
}
.support-create-page,
.support-ticket-page {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}

.ticket-create-form {
  width: 100%;
}

.ticket-create-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(240px, 1fr));
  gap: 14px;
}

.ticket-create-form .k-editor,
.ticket-create-form .k-widget.k-editor,
.ticket-create-form .k-editor-container,
.ticket-create-form .k-editor-inline,
.ticket-create-form .k-editor iframe {
  width: 100% !important;
  max-width: 100% !important;
}
.ticket-card {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 14px 18px;
}
.ticket-field {
  display: block;
  font-size: 11.5px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.04em;
  color: var(--color-text-tertiary);
  margin-bottom: 4px;
}
.ticket-value {
  font-size: 14px; font-weight: 600;
  color: var(--color-text);
}
.file-list {
  display: flex; gap: 8px; flex-wrap: wrap;
  margin-top: 12px;
}
.file-item {
  display: flex; align-items: center; gap: 5px;
  padding: 6px 12px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-md);
  font-size: 12.5px; font-weight: 500;
  color: var(--color-text);
  text-decoration: none;
  transition: all var(--duration-fast);
}
.file-item:hover { background: var(--color-primary-ghost); color: var(--color-primary); }
.file-icon { font-size: 15px; color: var(--color-text-tertiary); }

/* Entry / Comment Thread */
.entry-list { display: flex; flex-direction: column; gap: 12px; }
.entry {
  padding: 18px 20px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
}
.initial {
  width: 34px; height: 34px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--color-primary), #a78bfa);
  color: white;
  display: flex; align-items: center; justify-content: center;
  font-size: 13px; font-weight: 700;
  flex-shrink: 0;
}
.contact {
  font-size: 14px; font-weight: 700;
  color: var(--color-text);
  line-height: 1.2;
}
.entry .date {
  font-size: 12px;
  color: var(--color-text-tertiary);
}
.entry .body {
  margin-top: 10px;
  font-size: 14px; line-height: 1.65;
  color: var(--color-text);
}
.rich-content p { margin: 0 0 10px; }
.rich-content p:last-child { margin-bottom: 0; }
.rich-content img {
  display: block;
  max-width: 100%;
  height: auto;
  border-radius: var(--radius-sm);
  border: 1px solid var(--color-border);
  margin: 10px 0;
}
.rich-content a {
  color: var(--color-primary);
  word-break: break-word;
}
.rich-content pre,
.rich-content code {
  white-space: pre-wrap;
  word-break: break-word;
}
.comment-footer {
  display: flex; align-items: center; gap: 12px;
  flex-wrap: wrap;
  margin-top: 10px;
}

@media (max-width: 960px) {
  .ticket-summary-banner {
    flex-direction: column;
    align-items: stretch;
    gap: 10px;
    padding: 12px;
  }

  .ticket-meta-banner {
    display: grid;
    grid-template-columns: 1fr;
    gap: 8px;
  }

  .ticket-card-inline {
    border: 1px solid var(--color-border-subtle);
    border-radius: var(--radius-md);
    padding: 9px 12px;
    background: var(--color-bg-elevated);
    display: flex;
    justify-content: space-between;
    align-items: center;
  }

  .ticket-card-inline .ticket-field,
  .ticket-card-inline .ticket-value {
    display: inline;
  }

  .ticket-admin-actions-banner {
    width: 100%;
    border-left: 0;
    padding-left: 0;
    border-top: 1px dashed var(--color-border);
    padding-top: 10px;
    justify-content: stretch;
  }

  .ticket-admin-actions-banner form {
    width: 100%;
    flex-wrap: wrap;
  }

  .ticket-action-stack {
    width: 100%;
    grid-template-columns: 1fr;
  }

  .ticket-admin-actions-banner .ticket-quick-action,
  .ticket-admin-actions-banner .ticket-quick-link {
    width: 100%;
  }

  .ticket-delete-action {
    width: 100% !important;
  }

  .ticket-delete-trigger {
    width: 100% !important;
  }

  .ticket-delete-popover {
    left: 0;
    right: 0;
    width: 100%;
  }

  .ticket-admin-actions-banner .ticket-quick-action .btn,
  .ticket-admin-actions-banner .ticket-quick-link {
    width: 100%;
    justify-content: center;
  }

  .ticket-admin-actions-banner .form-control {
    min-width: 0;
    width: 100%;
  }

  .ticket-meta-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ticket-create-grid {
    grid-template-columns: 1fr;
  }
}

/* Status Chip */
.status-chip {
  display: inline-flex;
  padding: 3px 10px;
  background: var(--color-bg-sunken);
  border-radius: var(--radius-full);
  font-size: 11.5px; font-weight: 700;
  color: var(--color-text-secondary);
}

/* ============================================================
   ADMIN PAGE
   ============================================================ */
.admin-page {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}
.xp-admin-stack {
  width: min(100%, var(--content-wide-max));
  margin: 0 auto;
}
.xp-admin-stack > * + * {
  margin-top: 24px;
}
.xp-page-header {
  margin-bottom: 24px;
}
.xp-page-header h2 {
  font-size: 1.5rem;
  font-weight: 800;
  color: var(--color-text);
  margin-bottom: 6px;
}
.xp-page-header p {
  color: var(--color-text-secondary);
  font-size: 0.95rem;
}
.xp-card {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}
.xp-table {
  width: 100%;
  border-collapse: collapse;
}
.xp-table th,
.xp-table td {
  padding: 10px 12px;
  text-align: left;
  border-bottom: 1px solid var(--color-border);
}
.xp-table th {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--color-text-secondary);
}
.xp-label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--color-text-secondary);
  margin-bottom: 6px;
}
.xp-input {
  width: 100%;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-elevated);
  color: var(--color-text);
  padding: 10px 12px;
  font: inherit;
}
.xp-input:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.xp-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border-radius: var(--radius-md);
  border: 1px solid transparent;
  padding: 10px 16px;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--duration-fast);
}
.xp-btn-primary {
  background: var(--color-primary);
  color: var(--color-text-inverse);
}
.xp-btn-primary:hover {
  background: var(--color-primary-hover);
}
.xp-btn-outline {
  background: var(--color-bg-elevated);
  border-color: var(--color-border);
  color: var(--color-text);
}
.xp-btn-outline:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.admin-title {
  font-size: 1.5rem; font-weight: 800;
  display: flex; align-items: center; gap: 10px;
  margin-bottom: 24px;
}
.admin-title i { font-size: 28px; color: var(--color-primary); }

.admin-cards-row {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(170px, 1fr));
  gap: 12px;
  margin-bottom: 28px;
}
.admin-card {
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  padding: 20px 16px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  text-align: center;
  text-decoration: none;
  transition: all var(--duration-normal) var(--ease-out);
}
.admin-card:hover {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}
.admin-card i {
  font-size: 28px; color: var(--color-primary);
  margin-bottom: 8px;
}
.admin-card span {
  font-size: 12.5px; font-weight: 600;
  color: var(--color-text-secondary);
  margin-bottom: 4px;
}
.admin-card strong {
  color: var(--color-text);
}

.admin-stats-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}
.admin-panel {
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 20px;
}
.admin-panel h3 {
  font-size: 15px; font-weight: 700;
  margin-bottom: 14px;
  color: var(--color-text);
}
.admin-table {
  width: 100%;
  font-size: 13px;
  border-collapse: collapse;
}
.admin-table thead th {
  padding: 8px 10px;
  font-size: 11px; font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--color-text-tertiary);
  border-bottom: 1px solid var(--color-border);
  text-align: left;
}
.admin-table tbody td {
  padding: 8px 10px;
  border-bottom: 1px solid var(--color-border-subtle);
  color: var(--color-text);
}
.admin-table tbody tr:hover { background: var(--color-bg-hover); }
.admin-table a { font-weight: 600; }
.admin-empty {
  text-align: center;
  padding: 24px;
  color: var(--color-text-tertiary);
  font-size: 13px;
}

.faq-admin {
  display: grid;
  gap: 20px;
  padding: 20px 16px 40px;
}
.faq-admin-breadcrumb {
  margin-bottom: 0;
}
.faq-admin-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
}
.faq-admin-subtitle {
  margin: -10px 0 0;
  max-width: 820px;
  color: var(--color-text-secondary);
  font-size: 0.95rem;
  line-height: 1.6;
}
.faq-admin-header-actions {
  display: flex;
  gap: 10px;
}
.faq-admin-link-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  border: 1px solid var(--color-border);
  border-radius: 12px;
  color: var(--color-text);
  text-decoration: none;
  background: var(--color-bg-elevated);
  transition: all var(--duration-fast);
}
.faq-admin-link-btn:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.faq-admin-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}
.faq-admin-stat-card {
  padding: 18px 20px;
  border: 1px solid var(--color-border);
  border-radius: 16px;
  background: linear-gradient(180deg, rgba(255,255,255,0.84) 0%, rgba(248,250,252,0.98) 100%);
  box-shadow: var(--shadow-sm);
}
.faq-admin-stat-card--success {
  background: linear-gradient(180deg, rgba(16,185,129,0.1) 0%, rgba(255,255,255,0.96) 100%);
}
.faq-admin-stat-card--muted {
  background: linear-gradient(180deg, rgba(148,163,184,0.12) 0%, rgba(255,255,255,0.96) 100%);
}
.faq-admin-stat-label {
  display: block;
  margin-bottom: 8px;
  font-size: 0.8rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--color-text-tertiary);
}
.faq-admin-stat-value {
  font-size: 2rem;
  line-height: 1;
  color: var(--color-text);
}
.faq-admin-top-grid {
  display: grid;
  grid-template-columns: minmax(320px, 0.85fr) minmax(480px, 1.15fr);
  gap: 16px;
}
.faq-admin-panel {
  padding: 22px;
}
.faq-admin-section-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 16px;
}
.faq-admin-section-head h3 {
  margin-bottom: 4px;
}
.faq-admin-section-head p {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: 0.92rem;
  line-height: 1.5;
}
.faq-admin-form {
  display: grid;
  gap: 14px;
}
.faq-admin-form-grid {
  gap: 14px;
}
.faq-admin-form .admin-form-group label {
  display: block;
  margin-bottom: 6px;
  font-size: 12px;
  font-weight: 700;
  color: var(--color-text-secondary);
}
.faq-admin-form .ai-input {
  width: 100%;
  min-height: 42px;
  border: 1px solid var(--color-border);
  border-radius: 12px;
  background: var(--color-bg-elevated);
  color: var(--color-text);
  padding: 10px 12px;
  font: inherit;
}
.faq-admin-form textarea.ai-input {
  min-height: 152px;
  resize: vertical;
}
.faq-admin-form .ai-input:focus {
  outline: none;
  border-color: rgba(59, 130, 246, 0.75);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.14);
}
.faq-admin-form-actions {
  display: flex;
  justify-content: flex-end;
}
.faq-admin-primary-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 40px;
  padding: 9px 16px;
  border: 1px solid transparent;
  border-radius: 10px;
  background: linear-gradient(135deg, var(--color-primary), #2563eb);
  color: var(--color-text-inverse);
  font: inherit;
  font-weight: 700;
  cursor: pointer;
  transition: transform var(--duration-fast), box-shadow var(--duration-fast), filter var(--duration-fast);
  box-shadow: 0 8px 18px rgba(37, 99, 235, 0.22);
}
.faq-admin-primary-btn:hover {
  transform: translateY(-1px);
  filter: brightness(1.03);
  box-shadow: 0 12px 22px rgba(37, 99, 235, 0.28);
}
.faq-admin-primary-btn:active {
  transform: translateY(0);
}
.faq-admin-primary-btn .material-icons {
  font-size: 18px;
}
.faq-admin-table-wrap {
  width: 100%;
  overflow-x: auto;
  border: 1px solid var(--color-border-subtle);
  border-radius: 14px;
}
.faq-admin-table {
  min-width: 760px;
}
.faq-admin-table thead th {
  background: rgba(148, 163, 184, 0.08);
}
.faq-admin-table-actions-col {
  width: 116px;
}
.faq-admin-category-cell {
  display: grid;
  gap: 2px;
}
.faq-admin-category-cell strong {
  font-size: 0.95rem;
}
.faq-admin-category-cell span {
  color: var(--color-text-tertiary);
  font-size: 12px;
}
.faq-admin-description-cell {
  max-width: 420px;
  color: var(--color-text-secondary);
}
.faq-admin-row-actions {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.faq-admin-icon-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border: 1px solid var(--color-border);
  border-radius: 10px;
  background: var(--color-bg-elevated);
}
.faq-admin-icon-btn:hover {
  border-color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.faq-admin-icon-btn--danger:hover {
  border-color: rgba(239, 68, 68, 0.35);
  background: rgba(239, 68, 68, 0.08);
}
.faq-admin-inline-delete {
  display: inline-flex;
}
.faq-admin-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 28px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.faq-admin-badge--neutral {
  color: #334155;
  background: rgba(148, 163, 184, 0.14);
}
.faq-admin-badge--count {
  color: #1d4ed8;
  background: rgba(59, 130, 246, 0.12);
}
.faq-admin-badge--success {
  color: #047857;
  background: rgba(16, 185, 129, 0.14);
}
.faq-admin-badge--muted {
  color: #6b7280;
  background: rgba(148, 163, 184, 0.16);
}
.faq-admin-category-stack {
  display: grid;
  gap: 14px;
}
.faq-admin-category-panel {
  padding-top: 18px;
}
.faq-admin-category-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  margin-bottom: 14px;
}
.faq-admin-category-title-row {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px;
}
.faq-admin-category-title-row strong {
  font-size: 1rem;
}
.faq-admin-category-description {
  margin: 8px 0 0;
  color: var(--color-text-secondary);
  line-height: 1.55;
}
.faq-admin-question-link {
  color: var(--color-text);
  text-decoration: none;
}
.faq-admin-question-link:hover {
  color: var(--color-primary);
}
.faq-admin-empty-inline {
  padding: 18px;
  border: 1px dashed var(--color-border);
  border-radius: 12px;
  background: rgba(148, 163, 184, 0.05);
}

/* Shared Xpoda AI icon image variants */
.xp-ai-icon {
  width: 18px;
  height: 18px;
  object-fit: contain;
  vertical-align: middle;
}
.xp-ai-icon--title {
  width: 22px;
  height: 22px;
  margin-right: 6px;
}
.xp-ai-icon--card {
  width: 24px;
  height: 24px;
}
.xp-ai-icon--white {
  filter: brightness(0) invert(1);
}

/* FAQ Admin modal (moved from inline Razor style) */
.faq-edit-overlay {
  position: fixed;
  inset: 0;
  background: rgba(13, 21, 35, 0.52);
  backdrop-filter: blur(3px);
  z-index: 2000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px 16px;
  overflow-y: auto;
}
.faq-edit-modal {
  width: 100%;
  max-width: 860px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: 16px;
  overflow: hidden;
  box-shadow: 0 18px 48px rgba(0, 0, 0, 0.24), 0 3px 10px rgba(0, 0, 0, 0.16);
}
.faq-edit-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 14px 18px;
  border-bottom: 1px solid var(--color-border);
  background: linear-gradient(180deg, rgba(59,130,246,0.08) 0%, rgba(59,130,246,0.02) 100%);
}
.faq-edit-header h3 {
  margin: 0;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 1rem;
  letter-spacing: 0.01em;
}
.faq-edit-header h3 i { color: var(--color-primary); }
.faq-edit-header-main {
  display: grid;
  gap: 4px;
}
.faq-edit-header-sub {
  margin: 0;
  color: var(--color-text-secondary);
  font-size: 0.86rem;
  line-height: 1.5;
}
.faq-edit-close {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  border: 1px solid transparent;
  background: transparent;
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
  color: var(--color-text-secondary);
  transition: all .2s ease;
}
.faq-edit-close:hover {
  border-color: rgba(239, 68, 68, 0.35);
  background: rgba(239, 68, 68, 0.08);
  color: var(--color-danger);
}
.faq-edit-body {
  padding: 18px;
  max-height: min(66vh, 680px);
  overflow-y: auto;
}
.faq-admin-modal-form {
  display: grid;
}
.faq-edit-section {
  border: 1px solid var(--color-border-subtle);
  border-radius: 12px;
  padding: 14px;
  background: rgba(148, 163, 184, 0.06);
}
.faq-edit-section + .faq-edit-section {
  margin-top: 14px;
}
.faq-edit-section-title {
  margin: 0 0 10px;
  font-size: 0.9rem;
  font-weight: 800;
  letter-spacing: 0.02em;
  color: var(--color-text);
}
.faq-edit-grid {
  gap: 12px;
}
.faq-edit-body .admin-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}
.faq-edit-body .admin-form-group {
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.faq-edit-body .admin-form-group.full {
  grid-column: 1 / -1;
}
.faq-edit-body .admin-form-group label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: #4b5563;
  margin-bottom: 6px;
}
.faq-edit-body .ai-input {
  width: 100%;
  max-width: 100%;
  border: 1px solid var(--color-border);
  background: var(--color-bg-elevated);
  color: var(--color-text);
  padding: 10px 12px;
  font: inherit;
  min-height: 40px;
  border-radius: 10px;
  transition: border-color .2s ease, box-shadow .2s ease;
  box-sizing: border-box;
}
.faq-edit-body textarea.ai-input {
  width: 100%;
  min-height: 132px;
  padding-top: 10px;
  resize: vertical;
}
.faq-edit-body .ai-input:focus {
  outline: none;
  border-color: rgba(59, 130, 246, 0.7);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.14);
}
.faq-edit-footer {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  padding: 12px 18px;
  border-top: 1px solid var(--color-border);
  background: rgba(59, 130, 246, 0.03);
}
.ai-ghost-btn {
  background: transparent;
  color: var(--color-text);
  border: 1px solid var(--color-border);
  border-radius: 8px;
  padding: 6px 14px;
  cursor: pointer;
  transition: all .2s ease;
}
.ai-ghost-btn:hover {
  border-color: rgba(59, 130, 246, 0.45);
  color: var(--color-primary);
  background: rgba(59, 130, 246, 0.08);
}
.faq-edit-footer .xp-btn {
  min-height: 38px;
  padding-inline: 14px;
}

/* ============================================================
   CHAT WIDGET
   ============================================================ */
.chat-fab {
  position: fixed;
  bottom: 24px; right: 24px;
  width: 56px; height: 56px;
  border-radius: var(--radius-full);
  background: linear-gradient(135deg, var(--color-primary), #7c3aed);
  color: white;
  border: none;
  box-shadow: var(--shadow-lg);
  cursor: pointer;
  z-index: 1000;
  display: flex; align-items: center; justify-content: center;
  transition: all var(--duration-normal) var(--ease-spring);
}
.chat-fab:hover {
  transform: scale(1.08);
  box-shadow: var(--shadow-xl);
}
.chat-fab i { font-size: 26px; }
.chat-fab .chat-fab-logo {
  width: 34px;
  height: 34px;
  object-fit: contain;
  filter: brightness(0) invert(1) drop-shadow(0 1px 1px rgba(0, 0, 0, 0.2));
}
.chat-fab.is-open .chat-fab-logo { display: none; }
.chat-fab:not(.is-open) #chatFabIcon { display: none; }

.chat-panel {
  position: fixed;
  bottom: 92px; right: 24px;
  width: 380px;
  max-height: 70vh;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  z-index: 1000;
  display: flex; flex-direction: column;
  overflow: hidden;
  animation: chatSlideIn var(--duration-slow) var(--ease-out);
}
.chat-resize-handle {
  height: 6px; min-height: 6px;
  cursor: ns-resize;
  background: transparent;
  position: relative;
  flex-shrink: 0;
}
.chat-resize-handle::after {
  content: '';
  position: absolute;
  left: 50%; top: 50%;
  transform: translate(-50%, -50%);
  width: 36px; height: 3px;
  border-radius: 2px;
  background: var(--color-border);
  transition: background 150ms;
}
.chat-resize-handle:hover::after { background: var(--color-primary); }
@keyframes chatSlideIn {
  from { opacity: 0; transform: translateY(12px) scale(0.97); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}
.chat-panel-header {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 20px;
  background: linear-gradient(135deg, var(--color-primary), #7c3aed);
  color: white;
  font-size: 14px; font-weight: 700;
}
.chat-close-btn {
  border: none; background: rgba(255,255,255,0.15);
  color: white; cursor: pointer;
  width: 28px; height: 28px;
  border-radius: var(--radius-sm);
  display: flex; align-items: center; justify-content: center;
  transition: all var(--duration-fast);
}
.chat-close-btn:hover { background: rgba(255,255,255,0.25); }

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex; flex-direction: column; gap: 10px;
  max-height: none;
  min-height: 200px;
}
.chat-msg {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: var(--radius-lg);
  font-size: 13.5px;
  line-height: 1.55;
  word-break: break-word;
}
.chat-msg.assistant {
  align-self: flex-start;
  background: var(--color-bg-sunken);
  color: var(--color-text);
  border-bottom-left-radius: 4px;
}
.chat-msg.user {
  align-self: flex-end;
  background: var(--color-primary);
  color: white;
  border-bottom-right-radius: 4px;
}
.chat-msg.assistant code {
  padding: 1px 5px;
  background: var(--color-border-subtle);
  border-radius: 3px;
  font-size: 12px;
  font-family: ui-monospace, 'SFMono-Regular', Consolas, monospace;
}
.chat-msg.assistant strong { font-weight: 700; }
.chat-msg.assistant em     { font-style: italic; }
.chat-msg.assistant p      { margin: 0 0 6px; }
.chat-msg.assistant p:last-child { margin-bottom: 0; }
.chat-msg.assistant a { color: var(--color-primary); text-decoration: underline; }
.chat-msg.assistant ul,
.chat-msg.assistant ol {
  margin: 4px 0 6px;
  padding-left: 18px;
}
.chat-msg.assistant li { margin-bottom: 2px; }
.chat-msg.assistant h4,
.chat-msg.assistant h5,
.chat-msg.assistant h6 {
  margin: 8px 0 4px;
  font-size: 13px;
  font-weight: 700;
}
.chat-msg.typing-indicator {
  font-size: 18px;
  letter-spacing: 3px;
  padding: 8px 16px;
  animation: blink 1.2s infinite;
}
@keyframes blink {
  0%, 100% { opacity: 0.3; }
  50% { opacity: 1; }
}

.chat-input-area {
  display: flex; align-items: center;
  padding: 12px 14px;
  border-top: 1px solid var(--color-border);
  gap: 8px;
}
.chat-input-area input {
  flex: 1;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: 9px 14px;
  font-size: 13.5px; font-family: inherit;
  color: var(--color-text);
  background: var(--color-bg);
  outline: none;
  transition: all var(--duration-fast);
}
.chat-input-area input:focus {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-glow);
}
.chat-send-btn {
  width: 38px; height: 38px;
  border-radius: var(--radius-md);
  border: none;
  background: var(--color-primary);
  color: white;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: all var(--duration-fast);
  flex-shrink: 0;
}
.chat-send-btn:hover { background: var(--color-primary-hover); }
.chat-send-btn i { font-size: 18px; }

.chat-actions {
  padding: 10px 14px;
  border-top: 1px solid var(--color-border-subtle);
  display: flex; gap: 8px;
}
.chat-action-btn {
  display: flex; align-items: center; gap: 5px;
  padding: 6px 14px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-bg-elevated);
  color: var(--color-text-secondary);
  font-size: 12.5px; font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all var(--duration-fast);
}
.chat-action-btn:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
  background: var(--color-primary-ghost);
}
.chat-action-btn i { font-size: 15px; }

/* ============================================================
   TOAST NOTIFICATIONS
   ============================================================ */
.xp-toast {
  position: fixed;
  top: 80px; right: 24px;
  padding: 12px 20px;
  background: var(--color-bg-elevated);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
  font-size: 13.5px; font-weight: 600;
  color: var(--color-text);
  z-index: 10000;
  animation: toastIn var(--duration-slow) var(--ease-out);
}
.xp-toast.success { border-left: 3px solid var(--color-success); }
.xp-toast.error { border-left: 3px solid var(--color-danger); }
.xp-toast.warning { border-left: 3px solid var(--color-warning); }
@keyframes toastIn {
  from { opacity: 0; transform: translateX(20px); }
  to { opacity: 1; transform: translateX(0); }
}

/* ============================================================
   ANIMATIONS
   ============================================================ */
.animate-fade-up {
  animation: fadeUp var(--duration-slow) var(--ease-out) backwards;
}
@keyframes fadeUp {
  from { opacity: 0; transform: translateY(12px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ============================================================
   RESPONSIVE
   ============================================================ */
@media (max-width: 1366px) {
  html { font-size: 14px; }

  .xp-nav a {
    font-size: 12.5px;
    padding: 6px 10px;
  }

  .xp-user-name { font-size: 12px; }
  .page-title { font-size: 1.45rem; }
}

@media (max-width: 1100px) {
  .xp-topbar-inner { gap: 10px; }
  .xp-nav { margin-left: 8px; }
  .xp-nav a { padding: 6px 8px; }
}

@media (max-width: 768px) {
  :root { --topbar-height: 54px; }

  .xp-topbar-inner { padding: 0 16px; }

  .xp-nav {
    position: fixed;
    bottom: 0; left: 0; right: 0;
    background: var(--color-bg-elevated);
    border-top: 1px solid var(--color-border);
    padding: 6px 12px;
    margin-left: 0;
    justify-content: center;
    z-index: 100;
    gap: 0;
  }
  .xp-nav a {
    flex-direction: column;
    font-size: 10px;
    padding: 6px 10px;
    gap: 2px;
  }
  .xp-nav a i { font-size: 20px; }

  .xp-main { padding: 20px 16px 80px; }

  .landing-hero h1 { font-size: 1.8rem; }
  .landing-hero { padding: 32px 16px 28px; }
  .landing-cards-row { grid-template-columns: 1fr 1fr; gap: 10px; }
  .landing-sections-row { grid-template-columns: 1fr; }

  .login-container { grid-template-columns: 1fr; }
  .login-story { display: none; }
  .login-panel { padding: 32px 24px; }

  .admin-stats-row { grid-template-columns: 1fr; }
  .admin-cards-row { grid-template-columns: repeat(3, 1fr); }

  .chat-panel {
    bottom: 0; right: 0; left: 0;
    width: 100%;
    max-height: 75vh;
    border-radius: var(--radius-xl) var(--radius-xl) 0 0;
  }
  .chat-fab { bottom: 68px; right: 16px; width: 50px; height: 50px; }
  .chat-fab .chat-fab-logo { width: 30px; height: 30px; }
}

@media (max-width: 900px) {
  .faq-admin-header,
  .faq-admin-category-head {
    flex-direction: column;
  }
  .faq-admin-stats,
  .faq-admin-top-grid {
    grid-template-columns: 1fr;
  }
  .faq-edit-overlay {
    align-items: stretch;
    padding: 0;
  }
  .faq-edit-modal {
    max-width: 100%;
    min-height: 100%;
    border-radius: 0;
    border-left: 0;
    border-right: 0;
  }
  .faq-edit-body {
    max-height: none;
  }
  .faq-edit-section {
    padding: 12px;
  }
}

@media (max-width: 720px) {
  .faq-admin {
    padding-inline: 10px;
  }
  .faq-admin-panel {
    padding: 18px;
  }
  .faq-admin-form-actions,
  .faq-admin-header-actions {
    justify-content: stretch;
  }
  .faq-admin-link-btn,
  .faq-admin-form-actions .faq-admin-primary-btn {
    width: 100%;
    justify-content: center;
  }
  .faq-edit-body .admin-form-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 480px) {
  .landing-cards-row { grid-template-columns: 1fr; }
  .faq-categories, .kb-categories { grid-template-columns: 1fr; }
  .admin-cards-row { grid-template-columns: 1fr 1fr; }

  .btn-group.filter { gap: 2px; }
  .btn-group.filter .btn { padding: 5px 10px; font-size: 11.5px; }
}

/* ============================================================
   UTILITY: KENDO UPLOAD FIX
   ============================================================ */
.k-upload-button span { pointer-events: none; z-index: -1000 !important; }
.k-upload-button input { z-index: 1000 !important; }